Holiday Special until 24.12 - FREE RETURNS within 90 days
For orders placed from 01.10 - 31.10 special return right are issued. With regards to holiday shopping we extend the return policy to 90 days for orders during this period. For more details see below.
FREE worldwide shipping for orders above 150 €
*Please note that some products may have higher lead times than others. If applicable, expected delivery delays will be communicated on product pages via note.
All orders placed will be handed over to DHL within the next business day. Orders with engraving will be handed over to DHL within 3 days after the order confirmation.
Once the parcel has been shipped you will be provided with a tracking code via email. Please allow 24-48 hours for your tracking details to update.
Average Delivery Times per Country
|Country||Average Delivery Time|
|United Kingdom||4 days|
|Netherlands||3 - 4 days|
|Norway, Finland, Estonia, Latvia, Denmark||3 - 8 days|
|Eastern Europe||3 - 7 days|
|UAE, USA, Australia, Hong Kong, Thailand, Japan, Singapore||10 - 15 days|
Not seeing your country? Feel free to contact us at firstname.lastname@example.org and ask for estimated delivery time for your country specifically.
Customs, Taxes, Duties & Fees
When ordering from buckleandseam.com, you are responsible for ensuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the country that he is trying to import the product to.
Shipping internationally in most cases is not an issue at all and will result in no additional fees. However, the following needs to be read and understood before ordering from our website.
Orders are, unless otherwise specified, marked as gifts when shipped. This measurement aims to avoid unnecessary customs & duties payments at the country of destination. Nevertheless, it may occur that products may be still be subjected to import taxes, customs duties and fees levied by the destination country. In these cases DHL will only deliver the product once the recipient has paid the amount due. Unfortunately, we do not have control over this but can only inform you here.
In case additional charges apply upon reception and you choose to not pay, Buckle & Seam reserves the right to not refund at all or partially shipping fees, return fees, taxes or the entire product costs.
Any brand new product, that is without usage and all accompanying materials, can be returned for a full refund or store credit within 90 days of delivery. Orders over 150 € quality for our free return policy. We offer easy returns for all of our customers be it domestic or internationally. Expedited shipping charges are non-refundable. Please note that the customer need to contact the Buckle & Seam support team to initiate a return. In case of any product that is in unacceptable condition such as worn, used, scratched or damaged Buckle & Seam reserves the right to deny the return claim and reimbursement. In such cases Buckle & Seam would return the item to the buyer at the expense of the buyer. Contracts to goods for which a customization is selected the consumer waives his/her return right.
* Free return policies only applies for products ordered WITHOUT engraving and WITHOUT Discount.