During everyday use, it is normal for superficial scratches to appear in the leather and give your bag a unique look. These marks can usually be removed by hand or with a fine cloth. If there are deeper scratches in the leather, it is recommended to apply a color-neutral wax to this area.
Remove scratches:
During everyday use it is normal for superficial scratches to appear in the leather and give your bag a unique look. These marks can usually be removed by hand or with a fine cloth. If there are deeper scratches in the leather, it is recommended to apply a colourless wax to this area. Note that this area will initially be a little darker.
For dry leather:
It is possible that your bag will develop a rougher surface over time. Many of our customers like exactly this look, but if you prefer a more even texture and softer leather, you can treat the bag with a colour-neutral wax or cream.
Buckle & Seam leather care
Our leather care product is made with carnauba and beeswax.
Leaving a positive mark wherever we go and spreading positive vibes of change are the reason why we started Buckle & Seam.
We developed a partnership with Anum School, a school that supports girls' education in an under-privileged neighbourhood of Karachi, Pakistan.
We are donating 3% of our revenue per bag sold to make it grow and empower young children in the community through education.
Read more on the impact page here.
All packages are sent climate neutrally via DHL GoGreen.
All orders placed will be handed over to DHL within the next business day. Orders with engraving will be handed over to DHL within 3 days after the order confirmation.
For country-specific delivery times of our courier see: shipping Info.
We encourage you to try our products, feel the leather, carry it around, and see how you feel! If you are not 100% satisfied, we will be glad to assist you with an exchange or return.
Keep in mind that personalized bags are made to order and cannot be exchanged or returned. Read more on our return policy.
We would love to hear from you! Send us your questions, comments, ideas or check our FAQ page. You can also call us under:
+49 32 211 075 008
Send us a message Check our FAQ100% Fair
Our bags are produced under 100% fair conditions. In addition we operate fair towards our employees, our planet and our society. Find out more!
45 days right of return
We have extended your right of return to 90 days! We offer free and simple returns within 45 days of ordering to all customers who are entitled to the right of withdrawal. Please use our return form for this.
Every Purchase does good
We at Buckle & Seam are motivated by the claim to make a positive contribution to a better future. For this reason, we have established a partnership with the AMN School, which gives girls in Karachi access to education.
As part of this educational initiative, we donate 3% of our sales to the AMN School. So every bag you buy contributes to a more promising future for our students in Pakistan.
It's not just about looking good while achieving your goals. Doing good along the way is what we stand for. With every purchase 3% of the total revenue is donated to Anum School in Pakistan through our One Bag One Child Program.
Curious about our program? Learn more here.
Issac Newton once said "If I have seen further than others, it is by standing upon the shoulders of giants." #YOURBAGYOURSTORY is our way of building a community of "giants" to provide inspiration so that you too can see further and accomplish everything you've set out for.
This is Max, a national champion and olymipan rower. Checkout his incredible story.
You have questions regarding this product? Our customer support team is happy to find the perfect product for you. Send us your questions, comments, ideas or check our FAQ page. We will reply within one business day.
You can also call us under:
+49 32 211 075 008
